Your privacy matters to us. This privacy policy explains exactly what personal data zeetbuz collects when you use the platform, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.
All personal data is stored using industry-standard encryption.
You can access, correct, or delete your data at any time.
Zeetbuz never sells your personal data to third parties.
We only collect data that's genuinely needed to run your account.
Before you read the full policy below, here's a quick summary of the most important ways zeetbuz protects your personal data and respects your privacy as a player.
Every piece of personal data stored by zeetbuz is protected using AES-256 encryption. Your account details, payment information, and transaction history are secured at rest and in transit so that unauthorised parties cannot access them.
Zeetbuz does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the zeetbuz platform and is only shared where strictly necessary to operate your account.
We only collect the personal data that is genuinely required to register your account, process your transactions, verify your identity, and provide customer support. We do not collect data for the sake of it.
Zeetbuz uses identity verification to protect both you and the platform from fraud. Verification documents are handled securely and are only accessed by authorised staff when required for compliance or withdrawal processing.
You have the right to access, correct, and in certain circumstances delete the personal data zeetbuz holds about you. You can exercise these rights at any time by contacting our support team at [email protected].
If you have opted in to receive marketing communications from zeetbuz, you can withdraw that consent at any time. Simply update your communication preferences in your account settings or contact support and we will stop sending marketing messages immediately.
Your privacy is important to us. This policy applies to all personal data collected by zeetbuz through the website at zeetbuz.net and the zeetbuz mobile app. By using the platform, you confirm that you have read and understood this privacy policy.
Zeetbuz ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our platform. This privacy policy explains how zeetbuz collects, uses, stores, and protects your personal data when you register an account, make deposits or withdrawals, play games, or contact our support team.
This policy should be read alongside the zeetbuz Terms and Conditions and Responsible Gaming policy. Together, these documents form the full framework that governs your relationship with the zeetbuz platform.
If you have any questions about how zeetbuz handles your personal data, or if you want to exercise any of your data rights, please contact us at [email protected]. We will always respond to data-related queries promptly and transparently.
Zeetbuz collects only the personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of data we collect are set out in the table below.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age/identity verification |
| Contact Data | Mobile number, email address | Account communication, support, and security alerts |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits, withdrawals, and fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, and performance |
| Usage Data | Games played, bet amounts, session duration, login times | Responsible gaming monitoring and platform improvement |
| Communications Data | Support chat logs, emails sent to zeetbuz | Customer support and dispute resolution |
Zeetbuz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law for responsible gaming purposes (for example, if you self-exclude and request that we note a gambling-related concern).
Zeetbuz collects your personal data through several channels depending on how you interact with the platform:
When you register a zeetbuz account, make a deposit or withdrawal, contact our support team, or respond to a promotion, you provide us with personal data directly. This is the primary source of the data we hold about you.
When you use the zeetbuz website or app, we automatically collect certain technical and usage data. This includes your IP address, the device and browser you are using, the pages you visit, the games you play, and how long you spend on the platform. This data is collected using cookies and similar tracking technologies — see Section 6 for more details.
In some cases, zeetbuz may receive data about you from third parties. For example, our payment processors may confirm the status of a transaction, or our identity verification provider may confirm the result of a document check. We only receive data from third parties where it is necessary and lawful to do so.
Zeetbuz uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to perform our contract with you, because we have a legitimate interest, or because we are required to do so by law.
Consent-Based Marketing: Zeetbuz will never send you marketing messages without your explicit consent. You can withdraw your marketing consent at any time through your account settings or by contacting support.
Zeetbuz uses cookies and similar tracking technologies on the website and app. Cookies are small text files that are stored on your device when you visit the platform. They help us recognise you when you return, keep you logged in, and understand how you use the platform.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the zeetbuz platform.
Zeetbuz retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows:
When your data is no longer required, zeetbuz will securely delete or anonymise it so that it can no longer be linked to you as an individual.
Zeetbuz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Report a Security Issue: If you believe your zeetbuz account has been compromised or you have identified a security vulnerability on the platform, please contact us immediately at [email protected]. We take all security reports seriously and will respond promptly.
As a zeetbuz player, you have a number of rights over the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact us at [email protected]. We will respond to all data rights requests within a reasonable timeframe.
You can request a copy of all personal data zeetbuz holds about you at any time.
You can ask us to correct any inaccurate or incomplete personal data we hold about you.
In certain circumstances, you can ask us to delete your personal data. Note that legal retention obligations may limit this right.
You can ask us to restrict the processing of your data in certain circumstances while a query is being resolved.
You can request your personal data in a structured, machine-readable format to transfer to another service.
You can object to the processing of your data for marketing purposes at any time, with immediate effect.
The zeetbuz platform is strictly for adults aged 18 and over. Zeetbuz does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on zeetbuz or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a report, zeetbuz will promptly investigate and, if confirmed, close the account and delete all associated personal data. We take underage access to the platform extremely seriously and have age verification measures in place to prevent it.
Age Verification: Zeetbuz may request proof of age at any time. Accounts that cannot confirm the player is 18 or older will be suspended until verification is complete. See our Responsible Gaming page for more information.
Zeetbuz may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "last updated" date at the top of this page. If the changes are significant, we will notify registered players via email or an in-platform notification.
We encourage you to review this privacy policy periodically to stay informed about how zeetbuz protects your personal data. Continued use of the platform after an updated policy is published constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this privacy policy or the way zeetbuz handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week, and will respond to all privacy-related queries as quickly as possible.
Email: [email protected]
You can also visit our FAQ page for answers to common questions about accounts, payments, and data on zeetbuz.